Shipping / Delivery Policy
This Shipping / Delivery Policy explains the general process for delivery of orders placed through ArtBeat by Saroj.
1. Order Processing
Orders are processed after successful confirmation of the order and payment, where applicable.
Processing time may vary depending on the product, availability, customization requirements, order volume, and other circumstances.
For customized or specially prepared artwork, additional processing time may apply.
2. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- House/building number
- Street/locality
- City
- State
- PIN code
- Contact telephone number
ArtBeat by Saroj will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
3. Delivery Time
Estimated delivery timelines, where provided, are indicative and may vary because of:
- Courier or logistics delays
- Weather conditions
- Public holidays
- Remote delivery locations
- Transportation disruptions
- Incorrect or incomplete address details
- Other circumstances beyond our reasonable control
Delivery estimates should therefore not be treated as guaranteed delivery dates unless expressly stated otherwise.
4. Shipping Charges
Applicable shipping charges, if any, will be communicated or displayed during the ordering process.
Shipping charges may vary based on destination, product size or weight, packaging requirements, and delivery service.
5. Tracking
Where tracking is available, customers may receive shipment or tracking information through the contact details provided at the time of order.
6. Delayed or Failed Delivery
If an order is delayed, customers may contact us using the details below. We will make reasonable efforts to coordinate with the relevant delivery partner.
If delivery fails because the customer provided an incorrect address, was unavailable to receive the package, or otherwise caused the failed delivery, additional delivery charges may apply where applicable.
7. Damaged Package
Customers should inspect the package upon delivery where possible.
If the package appears significantly damaged, customers should document the condition with photographs and contact ArtBeat by Saroj as soon as possible.
8. International Shipping
International shipping, if offered, may be subject to additional shipping charges, customs duties, taxes, import restrictions, or other charges imposed by the destination country. Such charges may be the responsibility of the customer unless expressly stated otherwise.
9. Contact Us
For shipping and delivery queries:
ArtBeat by Saroj
Hyderabad, Telangana, India
Email: dr.sarojtapadia@gmail.com
Mobile: 90006 95640
